The E&A Body Shop Management Program also includes one year of E&A weekly monitoring. This service provides weekly review of key performance indicators by E&A’s Consultant’s and telephone follow-up calls to dealership management when needed.
After the training and implementation is completed, your Collision manager will be enrolled in a Collision Managers Master Minds Group. Groups meet twice each year to review individual performance compared to the groups and to discuss best practices. An E&A Consultant monitors meetings and managers are held accountable by the group members for improving performance between meetings.
Program Content Review:
- 11-Days of On-Site Consultation and Implementation
- 3-Days of in-classroom training for the manager
- 4-Days of Master Minds Meetings with other Collision Mangers
- 1-Year of weekly review of Key Performance Indicators and Coaching by an E&A Consultant
Note: 3-day management seminars are held in our Charlotte offices quarterly