Majoring in Business Management & Communications, Gary attended the University of South Florida. His first venture into the Automotive Industry was in 1980 working as a porter in the Service Department after school. In 1984, he moved into the Sales Department at one of his father’s Dodge Dealerships and quickly became its top sales producer; Gary’s passion was always in Fixed Operations and transferred back to work with the Service, Parts and the Collision Departments.
From there, Gary then went on to manage a Service Department for Motorola for 10 years – combining his dealership experience and communication degree to run a successful operation. Afterward, he became the Fixed Operation Manager for a Dealer Group with six stores, over his many years there he consistently maintained high service absorption and exceptional customer satisfaction scores – even achieving the prestigious Toyota’s President’s Award for two consecutive years.
Now, as a member of the National Speakers Association, Gary has spent over 10 years as a trainer and consultant for Edwards & Associates, drawing from a lifetime of his dealership and aftermarket experience to impact today’s automotive industry.